The StellarMate Plus Manual
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In case Ekos reports it failed to communicate with the mount still, please
make sure of the following:
1. Read your specific mount driver documentation.
2. Telescope is properly powered and connected via RS232 to your PC
(in case of USB connection).
3. RS232 or RS232-to-USB cable is firmly connected at the mount and
PC USB port.
4. Telescope is aligned (2 or 3 star alignment).
5. Use StellarMate Serial Port Assistant to assign permenant designation
in situations where you have multiple USB-to-Serial devices.
6. Ensure the port specified is the correct port. Usually your port
is /dev/ttyUSB0 but sometimes if you unplug and plug the USB cable
again, you might get port /dev/ttyUSB1. Use dmesg to find out which
port your mount is connected to if all of the above fails.
Before contacting support, please make sure to enable the logs and submit
them in the ticket.
17.31 How to install StellarMate OS on another MicroSD?
IMPORTANT
If you have purchased StellarMate from a retailer, please submit a
new ticket and attach your order receipt and tell us if you don't
see an order in the Orders page.
To be able to use a different MicroSD than the already built-in one, you
need to flash StellarMate OS onto your MicroSD.
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