A20733 B0 101
Troubleshooting
3.2 At printer start-up
Anomalies observed Solutions
1- Orange mains power indicator off. 1a- Check mains supply.
1b- Replace 4 A delayed-action fuse (see corresponding
procedure).
2- Operator interface indicators off but
motor starts.
2a- Stop and restart the printer.
2b- The front panel board is faulty. Contact Imaje technical
support.
3- Operator interface indicators off.
Motor does not start.
or
Operator interface indicators on
and remain steady.
Motor does not start.
3a- Stop and restart the printer.
3b- Check the power supply voltage indicator LEDs on the main
board.
- If only two LEDs are lit, the power supply board is faulty. Contact
Imaje technical support.
- If all the LEDs are lit, either the main board or the motor control
board is faulty. Contact Imaje technical support.
4- Red alarm / fault indicator lit.
4a- Perform autodiagnosis by pressing
i.
Anomalies displayed Solutions
5- Memory lost. 5a- Reprogram the printer then contact Imaje technical support.
6- CPU fault. 6a- Unplug the printer then plug back in and restart.
6b- If the fault persists, contact Imaje technical support.
7- Ink tank level low. 7a- Add ink to the corresponding tank (max. 1/2 tank).
7b- The main board may be faulty. Contact Imaje technical
support.