104 A20733 B0
Troubleshooting
3.4 During printing
Anomalies displayed Solutions
1- Jet 1: Phase detection 1a- Carefully clean and dry the jet electrodes using the cleaning
solution spray bottle and the head drying pump.
1b- Check the printer’s general operating parameters.
1c- Check that the ink used in the printer is valid: expiry date
(see information on flask), replacement frequency, ambient
conditions (see ink technical data sheet).
1d- Enable the [Refresh] function for 2 minutes.
1e- Check the electromagnetic environment around the head
(interference).
1f- The main board is faulty. Contact Imaje technical support.
2- IMP does not reply 2a- The fault appears after a prolonged conveyor stoppage while
printing a message in Tachy mode. Restart message printing.
2b- The fault persists after trying to print the message at constant
speed. Contact Imaje technical support.
3- Printing speed 3a- Check the definition of the [Tachy division] or [Printing speed]
parameters on the printer.
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