Innovative Technology NV200 - Page 4

NV200 Family User Manual
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Copyright © Innovative Technology Ltd 2016 Doc: NV200 Family Manual
Version: 1.0
Page 3 of 119
5.6.8 IF15 Interface ................................................................................................................................ 43
6 SOFTWARE INSTALLATION AND CONFIGURATION ................................................................................ 44
6.1 INTRODUCTION ........................................................................................................................................... 44
6.2 SOFTWARE DOWNLOADS .............................................................................................................................. 44
6.2.1 Drivers ........................................................................................................................................... 44
6.3 DATASET/FIRMWARE PROGRAMMING ............................................................................................................ 44
6.3.1 Validator Manager........................................................................................................................ 44
6.3.1.1 General Description ............................................................................................................................ 44
6.3.1.2 System Requirements ......................................................................................................................... 45
6.3.1.3 Hardware Setup .................................................................................................................................. 45
6.3.1.4 Switching to Programming Mode (SSP) .............................................................................................. 45
6.3.1.5 Programming the device ..................................................................................................................... 45
6.3.2 DA3 ............................................................................................................................................... 46
6.3.2.1 General Description ............................................................................................................................ 46
6.3.2.2 System Requirements ......................................................................................................................... 46
6.3.2.3 Re-programming the DA3 ................................................................................................................... 47
6.3.3 SD Card ......................................................................................................................................... 48
6.3.3.1 General Description ............................................................................................................................ 48
6.3.3.2 System Requirements ......................................................................................................................... 48
6.3.3.3 Re-programming via SD Card .............................................................................................................. 48
6.3.4 Remote Updates ........................................................................................................................... 48
6.3.5 SMART Update .............................................................................................................................. 49
7 ROUTINE MAINTENANCE ...................................................................................................................... 50
7.1 INTRODUCTION ........................................................................................................................................... 50
7.2 CLEANING THE NV200 ................................................................................................................................. 50
7.2.1 Recommended Cleaning Intervals ................................................................................................. 50
7.2.2 Cleaning the Validator .................................................................................................................. 50
7.2.3 Cleaning the TEBS Cashbox ........................................................................................................... 51
7.2.4 Cleaning the Ticket Module .......................................................................................................... 53
8 FIRST LEVEL SUPPORT ........................................................................................................................... 57
8.1 BEZEL LED FLASH CODES .............................................................................................................................. 57
8.2 NV200 MODULE FLASH CODES ..................................................................................................................... 59
8.2.1 TEBS Lock Flash Codes................................................................................................................... 59
8.2.2 Payout Module Flash Codes .......................................................................................................... 59
8.2.3 Ticket Module Flash Codes ............................................................................................................ 60
8.3 CHECKING POWER CONNECTIONS TO THE UNIT .................................................................................................. 60
8.3.1 NV200 Connections ....................................................................................................................... 61
8.3.2 TEBS Connections: ......................................................................................................................... 61
8.3.3 Smart Payout Connection: ............................................................................................................ 62
8.3.4 Smart Ticket Connection: .............................................................................................................. 62
8.3.5 Checking the Supply Voltage ......................................................................................................... 62
8.4 COMMUNICATION WITH THE HOST ................................................................................................................. 62
9 SECOND LEVEL SUPPORT ...................................................................................................................... 64
9.1 CLEARING A JAM WITHIN THE NV200 ............................................................................................................. 64
9.1.1 Note is in the note path ................................................................................................................ 64
9.1.2 Note is visible once the NV200 has been removed ....................................................................... 64
9.1.3 Note isn’t visible once the NV200 has been removed ................................................................... 65
9.1.3.1 Clearing a Jam from the Standard Cashbox ........................................................................................ 65
9.1.3.2 Clearing a Jam from the TEBS Cashbox ............................................................................................... 66
9.2 CLEARING A JAM FROM THE PAYOUT MODULE .................................................................................................. 67
9.3 DIVERTER AND TAPE POSITIONS IN THE PAYOUT MODULE ................................................................................... 70
9.4 CLEARING A JAM FROM THE TICKET MODULE .................................................................................................... 70
9.5 DIAGNOSTIC TOOLS ..................................................................................................................................... 70
9.5.1 Running unit diagnostics ............................................................................................................... 71
9.5.2 Testing the mechanical operation ................................................................................................ 71
9.5.3 Re-initialisation of the sensors ...................................................................................................... 72