Innovative Technology NV200 - Checking Power Connections to the Unit

NV200 Family User Manual
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Copyright © Innovative Technology Ltd 2016 Doc: NV200 Family Manual
Version: 1.0
Page 59 of 119
off.
2
Payout Jam
The smart payout has encountered an issue and a note has
jammed, follow the steps as described in Section 9.2.
4
Payout Jam
recovery in
progress
The smart payout encountered a jam and is attempting to
recover. 5 notes will be moved to the cashbox, from the payout.
Once the unit has completed this it will go back in service.
8.2 NV200 Module Flash Codes
Each additional module for the NV200 has its own flash codes, below the following
flash codes are outlined and recommended recovery procedures are explained.
8.2.1 TEBS Lock Flash Codes
The TEBS cashbox can display a flash code on the lock cam.
Flashes
Indicated Status / Error
Recommended Action
Red
Blue
3
2
Camera not Responding
Arrange for the unit to be returned to the
nearest repair centre; details of which can be
found on our website.
3
3
EEPROM Error
3
4
TEBS Log CRC Error
Send the Clear TEBS Log command through
validator manager this will reset the logs and the
error should clear.
8.2.2 Payout Module Flash Codes
An LED on the rear of the payout module can flash error codes to aid
troubleshooting.
Status
Indicators
Flashes
Indicated Error
Recommended Action
Red
Green
0
No LEDs lit
Ensure the required power is being provided
1
Motor / barcode error
Arrange for the unit to be returned to the
nearest repair centre; details of which can be
found on our website.
2
Note sensor error
3
EEPROM error
4
Payout jammed
Remove trapped note (see Section 9.2 of this
manual set)
5
Diverter error
Switch Payout module DIP switch 8 on and
off with power on (diverter position shown in
Section 9.3)
0
Both LEDs on (no flash)
Turn power on and off
1
Power reset
Providing information, not an error.
2
Wakeup from low power
Providing information, not an error.
3
Software reset
Providing information, not an error.
4
Software command
Providing information, not an error.
5
User manual reset
Providing information, not an error.
6
Power supply issue
Check power supply is within specification as
outlined in Section 3.4.
7
Unknown cause
Ensure the unit is grounded.
1 every
second
None
Providing information, not an error.