NV200 Family User Manual
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Copyright © Innovative Technology Ltd 2016 Doc: NV200 Family Manual
Version: 1.0
Page 65 of 119
9.1.3 Note isn’t visible once the NV200 has been removed
If the note isn’t visible when the head is removed the jam is in the cashbox.
To clear a jam in the cashbox follow the relevant cashbox explanation below.
9.1.3.1 Clearing a Jam from the Standard Cashbox
When no note is visible simply remove the cashbox as explained in Section 4.3.1,
then open the cashbox. Remove any visible jammed notes or debris, if no debris is
visible then move the stacker plate back, this will reveal the note drive mechanism
any jammed note should now be visible. Remove the jammed note taking care not
to leave any debris inside the unit. Once you believe the jam has been cleared close
the cashbox and reinsert the cashbox into the NV200 chassis. The unit should now
restart.