Chapter 3 — Troubleshooting and Maintaining the SR61
26 SR61 Cordless Scanner User’s Guide
Problems and Possible Solutions (continued)
Problem Possible Solution
You are trying to establish a
Bluetooth connection from a
host device to your SR61, but
the host device cannot find
your SR61.
The SR61 may not be in a discoverable state. For help, see
“Bluetooth Discoverable” on page 41.
The SR61 may be connected and paired to another Bluetooth
device. Scan the following bar code to reset the SR61 to its
default settings and disconnect Bluetooth communications.
Try establishing a connection again.
Administrator Reset Factory Defaults
\60\08\55\22
Note: Using the Administrator Reset Factory Defaults
command resets all settings. As a result, you will lose Bluetooth
communications.
You pull the trigger to scan a
data bar code, the SR61 does
not beep, and the scanner beam
starts blinking.
The data may still be in the process of being sent to the host.
Data transmission may be slow if there is interference with
Bluetooth communications or if the SR61 is too far from the
host device. If you are using Level Trigger Mode, the scanner
beam blinks while the SR61 is waiting. For more information,
see “Trigger Mode” on page 52.
You changed the Bluetooth PIN
from its default value of 0000,
but you forgot your new PIN
number.
Scan this bar code to reset the scanner to its default
configuration and default Bluetooth PIN of 0000.
Administrator Reset Factory Defaults
\60\08\55\22
You scan a bar code, the Status
light flashes red for two
seconds, and the scanner beeps
three times.
The SR61 may not be connected to a host. Make sure the blue
Intermec Ready-to-Work indicator is on and the SR61 is
connected to your host device. For help, see “Connecting the
SR61 to a Host Device” on page 12.
You are using the SR61 in
keyboard wedge mode, and
when you try to scan a bar code,
nothing happens.
Try these possible solutions:
• Make sure that your data collection application is open and
running.
• Make sure that you pressed the Keyport Lite Start button.
For help, see “Connecting as a Keyboard Wedge” on page 14.
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