9 Frequently asked questions (FAQ)
How do I find out the IP address of my ise smart connect KNX Sonos?
Please read about this in Section 7.6.2 – Using the website of the device.
How do I find the IP address of a Sonos device?
You can read out the IP address using the official Sonos application. A description can be found
in Section 6.4.3 – Determining the IP addresses of the Sonos devices on the data network.
Can I still operate my Sonos devices with other apps, e.g. from my iPhone?
Yes. Use of the ise smart connect KNX Sonos does not limit the operation of your Sonos devic-
es. Changes, for example those you make using your smartphone, are forwarded to the KNX
accordingly wherever possible.
Which actions of the Sonos software cannot be simulated with KNX or are not under-
stood by KNX?
- Dynamic group creation with the Sonos software can only be understood to the degree to
which it can be simulated in the parametrisation of the master-slave groups.
- Continuation of streaming after disconnection of a group is only possible for the previous
slaves using separate logic. Normally, these rooms are "muted" (see Section 2.1 – Door contact
enables dynamic group creation).
How can I rename a playlist?
For this purpose, use your Sonos software (e.g. your app). Please note that this renaming does
not automatically lead to updating of your KNX controller. For this reason, it is imperative that
you select the renamed playlist as described in Section 7.7 – Configuration of playlists using the
website and replace the previous name under the same number with it.
Why do my KNX operating devices not generate the normal response of my Sonos de-
vices?
If the Sonos devices can be operated without any problems using the official Sonos application,
please check the LED display of your ise smart connect KNX Sonos on the device to rule out a
fault (see Section 7.2.2 – LED status display in operation).
Why can my Sonos device no longer be operated via KNX after a period of time?
The ise smart connect KNX Sonos uses fixed IP addresses for the Sonos devices. If you use
DHCP for the assignment of the IP addresses for your Sonos devices, please couple the issued
IP addresses to the MAC address of the respective Sonos device.
Why can I not select my playlist with KNX, even though it works with my Sonos app?
Check whether the names of the playlist are identical with the ise smart connect KNX Sonos
and in the Sonos software (e.g. your app). Deviations can arise from renaming or a faulty entry.
Information on this can be found in Section 7.7 – Configuration of playlists using the website.
How can I integrate Spotify and Napster into my system?
Create corresponding playlists with your Sonos software. Integration into KNX is described in
Section 7.7 – Configuration of playlists using the website.
Can I address sources other than Sonos Playlists and My Radio Stations via KNX?
At present, only Sonos Playlists and My Radio Stations can be controlled via KNX. Music files of
the microSD card are supported via Sonos Playlists.
External inputs of the Sonos CONNECT series and the television input of the Sonos PLAYBAR
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