Routine Maintenance
How to contact ITECH engineers
Access ITECH official website www.itechate.com or call the service number
4006-025-000 for technical support and services.
6.5 Return for Repair
If your instrument fails during the warranty period, ITECH will repair or replace it
under the terms of your warranty. After your warranty expires, ITECH offers re-
pair services at competitive prices. Also you can purchase an extended mainte-
nance service contract that exceeds the standard warranty period.
Get Repair Service
To get the service for your instrument, choose the easiest way to contact the
ITECH engineers. ITECH will arrange for repair or replacement of your instru-
ment or provide warranty and repair cost information (if applicable).
Repackaging for Shipment
Never use styrene pellets in any shape as packaging materials.
They do not adequately cushion the instrument or prevent it from
shifting in the carton. Styrene pellets cause the instrument dam-
age by generating static electricity and by lodging in the rear
panel.
ITECH recommends that you retain the original shipping carton for return ship-
ments and always insure shipments. To ship the unit to ITECH for service or
repair:
1. Download the ITECH maintenance service application from our website,
complete it and place it in the box with the instrument.
2. Place the unit in its original container with appropriate packaging material.
If the original shipping container is unavailable, use a container that will en-
sure at least 10 cm (4 in.) of compressible packaging material around the en-
tire instrument. Use static-free packaging materials.
3. Secure the container with strong tape or metal bands.
Copyright © Itech Electronic Co., Ltd.
110
To Next Page
Loading...
Need help?
General
