JRC NCR-333 User Manual

8. AFTER-SALES SERVICE
I Warranty
• The warranty period is determined by JRC's warranty regulations, but is normally one year from
the date of purchase day.
Additionally, the warranty except for the body text is submitted to contractual agreements.
I Holding period ot s.rv1ce parts
• Keeping period of maintenance parts is ten years from the production is discontinued.
I Before returning repair
If what appears to be a malfunction is detected, refer to "7 .3 Troubleshooting" to check if the
equipment is actually defective before requesting repair.
If the defect persists, immediately stop operation and call our service center or agents.
• During the warranty period, our agencies or we will repair the malfunction without any fee,
according to the specified procedure.
• Mer the warranty expires, we will repair the malfunction for a fee, if repair is possible. In this case,
send the parts or we'll repaironboard in a specified port. The parts may be repaired in a plant if it's
unrepairable onboard.
• Item for notification
Product
name, type, manufactured data, serial number,
information about the malfunction (the more detailed, the better),
information about the alarm number and software version,
your company or
organization name, address and phone number.
I Periodical maintenance recommendation
Performance of this equipment may degrade over time because parts wear out, although degradation
depends
on how this unit has been maintained.
We recommend periodic professional maintenance checks in addition to daily maintenance.
Call our service center or agents for periodic professional maintenance (This maintenance requires a
service
charge).
Call our office or the nearest agency for detailed information about after-sales service.
[JRC offices or the nearest agency]
See the List of JRC offices or the nearest agency at the end of this manual.
8-1

JRC NCR-333 Specifications

General

Brand	JRC
Model	NCR-333
Category	Receiver
Language	English