3 Instrument Operating System
User Accounts
KeysightOnly user account
The instrument contains a user account called "KeysightOnly" that can be used by
Customer Support in the event that the customer has changed the Administrator
password and has forgotten the password. You must not remove or modify the
KeysightOnly account.
Service user accounts
There are user accounts defined in the instrument for servicing the instrument.
Customer creation of accounts
You can create additional user accounts and decide on the level of security granted
to any new user accounts created. For example, the level of security can be assigned
as administrator, power user, standard user, backup operators. User names are not
case sensitive but passwords are case sensitive.
It is Keysight’s expectation that each user’s My Documents folder is mapped to the
D: drive. This is to avoid overwriting the user’s data in the event the Instrument
Recovery must be performed. Also, this facilitates convenient backup by copying the
contents of the D: drive to external media. All user accounts created by the factory
already have My Documents mapped to the D: drive. It is recommended to map all
new users’ My Documents folders to the D: drive.
36 Getting Started and Troubleshooting Guide
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