100
Explanation
Error
No.
Symptom Item to check Corrective action
Reference
page
11 Actual measurement time
is different from the
displayed measurement
time.
The displayed measurement time is the
remaining time. The actual
measurement time may be different
from the displayed time depending on
the mode setting of measurement time.
26
12 Measurement value on the
LCD disappears.
Has the power source been
supplied securely?
Connect to a stable power source and
insert the AC adapter plug securely.
21
Did you interrupt
measurement?
When starting continuous
measurement, press the measurement
button securely. Do not press
ESC
key.
72
13 During USB
communication:
Cannot download data
output from this
instrument on the PC.
Cannot enter commands or
data from the PC to this
instrument.
Has the USB cable been
connected securely?
Connect this instrument and the PC
securely.
82
Has the USB cable been
disconnected?
Replace the USB cable.
—
Has the remote mode been
canceled?
Send the connection command from
the PC to this instrument and switch
to the remote mode. Use the CS-S30
software for spectroradiometers
included in the standard accessories.
85
Has the program been
prepared correctly?
Refer to communication
specifications and check the program.
Use the CS-S30 software for
spectroradiometers included in the
standard accessories.
—
Is RS communication being
used?
Simultaneous use of RS communication
and USB communication is not
possible. Press
ESC
key to exit the
remote mode, and then restart
communication via USB only.
—
14 An instrument malfunction
has occurred (including
errors 1 through 13).
Has the RS-232C connector
been touched? Is the cap
attached?
Turn the instrument off and back on to
restart. Accidentally touching the
RS-232C connector can cause
malfunction due to static electricity,
so be sure to attach the cap.
82
15 Data output by the
instrument during RS
communication
cannot be imported to the
PC.
Cannot enter commands or
data from the PC to this
instrument.
Has the RS cable been
connected securely?
Connect this instrument and the PC
securely.
83
Has the RS cable been
disconnected?
Replace the RS cable.
—
Has the remote mode been
canceled?
Send the connection command from
the PC to this instrument and switch
to the remote mode.
—
Has the program been
prepared correctly?
Refer to communication
specifications and check the program.
—
Is USB communication
being used?
Simultaneous use of RS communication
and USB communication is not
possible. Press
ESC
key to exit the
remote mode, and then restart
communication via RS only.
—
16 The same error message
appears repeatedly.
Check the appropriate
corrective action for the
error message.
If the symptoms are not remedied,
please contact the nearest KONICA
MINOLTA-authorized service facility.
—