10-33
Troubleshooting > Troubleshooting
The password does
not meet password
policy.
Is the password expired? Change the login password.
The job is canceled. Select
[End].
page 9-5
Is the password policy
requirement (such as password
length or required characters)
changed?
Confirm the password policy
requirements and change the
login password.
The job is canceled. Select
[End].
page 9-5
The phone receiver is
off the hook.
― Put down the receiver. ―
The slit glass requires
cleaning.
— Clean the slit glass using the
cleaning cloth supplied with the
document processor.
page 10-3
The toner container is
improperly installed.
— The toner container is
improperly installed or not
installed.
Open the front cover and set the
toner container correctly.
page 10-7
The USB Drive is not
formatted.
Is the USB drive formatted by
this machine?
Perform [Format] on this
machine.
―
This ID card is already
registered to another
user.
— Your ID card has already been
registered. Change it to another
ID card.
—
This user account is
locked out.
— Contact administrator.
The job is canceled. Select
[End].
―
Time for maintenance
soon. #####
— Call service. —
Toner is empty. — Replace the toner container to
our specified toner container.
page 10-6
Toner is low. (Replace
when empty.)
— It is almost time to replace the
toner container. Obtain a new
toner container.
—
Toner type mismatch. Does the type of toner you have
match the model?
Please install correct toner. —
Tray # is full of paper. Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Is the paper curled? Replace the paper with new
paper.
page 3-2
Message Checkpoints Corrective Actions
Reference
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