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Troubleshooting > Troubleshooting
2101 Failed to send via SMB. Check the network and SMB settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
—
Failed to send via FTP. Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number
—
Failed to send the e-mail. Check the network and Command Center RX.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• POP3 server name of the POP3 user
•SMTP server name
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2102
2103
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
Check the following of the FTP server.
• Is FTP available?
• The server is not operating properly.
—
Failed to send the e-mail. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
2204 Failed to send the e-mail. Check the e-mail size limit of the SMTP settings on
the Command Center RX.
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3101 Failed to send the e-mail. Check the authentication methods of both the
sender and the recipient.
—
Failed to send via FTP. Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
—
3201 Failed to send the e-mail. Check the SMTP user authentication method of the
recipient.
—
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