10-28
Troubleshooting > Troubleshooting
J
K
Incorrect box 
password.
— The box password was incorrect 
when processing the job 
externally. The job is canceled. 
Select [End].
—
Incorrect Login User 
Name or Password.
*1
— The login user name or 
password was incorrect when 
processing the job externally. 
The job is canceled. Select 
[End].
—
Install the punch 
waste box.
— Follow the instructions on the 
screen. and install the punch 
waste box.
page 10-12
Install the waste toner 
box.
— The waste toner box is not 
installed correctly. Set it 
correctly.
page 10-5
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time 
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear
 (page 8-50)
Message Checkpoints Corrective Actions
Reference 
Page
Job Accounting 
restriction 
exceeded.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time 
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear
 (page 8-50)
Is the acceptable printing count 
restricted by Job Accounting 
exceeded?
The printing count exceeded the 
acceptable count restricted by 
Job Accounting. Cannot print 
any more. The job is canceled. 
Select [End].
—
Job separator tray is 
full of paper.
Is the acceptable storage 
capacity exceeded?
Remove the paper and select 
[Continue]. Printing then 
resumes.
—
Message Checkpoints Corrective Actions
Reference 
Page
KPDL error. 
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time 
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear
 (page 8-50)
― PostScript error has occurred. 
The job is canceled. Select 
[End].
―
Message Checkpoints Corrective Actions
Reference 
Page