10-29
Troubleshooting > Troubleshooting
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Message Checkpoints Corrective Actions
Reference
Page
Machine failure. — Internal error has occurred.
Make a note of the error code
displayed on the screen. Call
service.
—
Mailbox tray is full of
paper.
Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Main unit main tray is
full of paper.
Is the acceptable storage
capacity exceeded?
Remove the paper. Printing then
resumes.
—
Memory is full.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear
(page 8-50)
— The process cannot be
performed due to insufficient
memory. If only [End] is
available, select [End]. The job
will be canceled.
When insufficient memory
occurred frequently, contact
your dealer or service
representative.
—
— The memory is full and the job
cannot be continued. Select
[Continue] to print the scanned
pages. The print job cannot be
processed completely. Select
[Cancel] to cancel the job.
—
Message Checkpoints Corrective Actions
Reference
Page
Non-genuine toner
installed.
Is the installed toner container
our own brand?
We will not be liable for any
damage caused by the use of
third party supplies in this
machine.
—
Message Checkpoints Corrective Actions
Reference
Page
Paper jam. ― If a paper jam occurs, the
machine will stop and the
location of the jam will be
indicated on the screen. Leave
the machine on and follow the
instructions to remove the
jammed paper.
page 10-36
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