Kyocera ECOSYS P4060DN

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Troubleshooting > Clearing Paper Jams

Return the conveyor guide (D7) to the original position.

Open the conveyor guide (D8).

Remove any jammed paper.

Return the conveyor guide (D8) to the original position.

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Table of Contents3
Machine Features10
Guides Provided with the Machine13
About the Operation Guide (this Guide)14
Structure of the Guide14
Conventions Used in this Guide15
Menu Map18
Legal and Safety Information29
Notice30
Safety Conventions in this Guide30
Environment31
Precautions for Use32
Laser Safety (Europe)33
Safety of Laser Beam (Usa)34
Safety Instructions Regarding the Disconnection of Power35
Compliance and Conformity35
Radio Tag Technology36
Other Precautions (for Users in California, the United States)36
En Iso 777936
Ek1-Itb 200036
Wireless Connection (Mexico Only)36
Security Precautions When Using Wireless LAN (if Equipped)36
Limited Use of this Product (if Equipped)37
Legal Information38
Energy Saving Control Function44
Automatic 2-Sided Print Function44
Resource Saving - Paper44
Environmental Benefits of "Power Management44
Energy Star (ENERGY STAR®) Program44
Installing and Setting up the Machine45
Part Names (Machine Exterior)46
Part Names (Connectors/Interior)48
Part Names (with Optional Equipments Attached)49
Connecting the Machine and Other Devices50
Connecting Cables51
Connecting LAN Cable51
Connecting USB Cable52
Connecting the Power Cable52
Power On/Off53
Power on53
Power off53
Using the Operation Panel54
Operation Panel Keys54
Adjusting the Operation Panel Angle55
Assigning Functions to Function Keys56
Touch Panel57
Home Screen57
Display for Device Information60
Display Setting Screen60
Functions Key61
Using the Screen61
Display of Keys that Cannot be Set62
Entering Numbers63
Using the Enter Key64
Using the Quick No. Search Key64
Help Screen65
Login/Logout66
Login66
Logout67
Default Settings of the Machine68
Setting Date and Time68
Network Setup69
Configuring the Wired Network69
Configuring the Wireless Network71
Setting Wi-Fi Direct75
Configuring NFC77
Energy Saver Function78
Low Power Mode78
Sleep78
Auto Sleep79
Sleep Rules (Models for Europe)79
Sleep Level (Energy Saver) (Models Except for Europe)79
Energy Saver Recovery Level79
Weekly Timer Settings79
Quick Setup Wizard79
Power off Timer (Models for Europe)80
Quick Setup Wizard81
Installing Software83
Software on DVD (Windows)83
Installing Software in Windows84
Uninstalling the Software89
Installing Software in Mac Computer90
Checking the Counter92
Additional Preparations for the Administrator93
Strengthening the Security93
Command Center RX95
Accessing Command Center RX96
Changing Security Settings97
Changing Device Information98
E-Mail Settings99
Creating a New Custom Box103
Printing a Document Stored in a Custom Box104
Preparation before Use106
Loading Paper107
Precaution for Loading Paper107
Selecting the Paper Feeder Units108
Loading in Cassette 1109
Loading in Cassette 2112
Loading Envelopes or Cardstock in the Cassettes115
Loading in the Large Capacity Feeder119
Loading in the Side Feeder121
Precautions for Outputting Paper123
Paper Stopper123
Envelope Stack Guide123
Stack Level Adjuster124
Printing from PC125
Printer Driver Properties Screen126
Displaying the Printer Driver Help127
Changing the Default Printer Driver Settings (Windows 8.1)127
Printing from PC128
Printing on Standard Sized Paper128
Printing on Non-Standard Sized Paper130
Banner Printing133
Canceling Printing from a Computer139
Printing from the Handheld Device140
Printing by Airprint140
Printing by Google Cloud Print140
Printing by Mopria140
Printing with Wi-Fi Direct140
Printing with NFC141
Printing Data Saved in the Printer142
Specifying the Job Box from a Computer and Storing the Job142
Printing Documents from Private Print Box143
Deleting the Documents Stored in the Private Print Box143
Printing Document from Stored Job Box144
Deleting the Documents Stored in the Stored Job Box144
Printing Document from Quick Copy Box145
Deleting the Documents Stored in the Quick Copy Box145
Printing Document from Proof and Hold Box146
Deleting the Documents Stored in the Proof and Hold Box146
Monitoring the Printer Status (Status Monitor)147
Accessing the Status Monitor147
Exiting the Status Monitor147
Quick View State147
Printing Progress Tab148
Paper Tray Status Tab148
Toner Status Tab148
Alert Tab149
Status Monitor Context Menu149
Status Monitor Notification Settings150
Operation on the Machine151
Loading Paper in the Multipurpose Tray152
Program156
Registering Programs156
Recalling Programs157
Editing Programs157
Deleting Programs158
Application159
Installing Applications159
Activating Applications160
Deactivating Applications161
Uninstalling Applications161
Registering Shortcuts162
Adding Shortcuts162
Editing Shortcuts163
Deleting Shortcuts163
Canceling Jobs164
Using Document Boxes165
What Is Custom Box165
What Is Job Box165
What Is Removable Memory Box165
Basic Operation for Document Box166
Creating a New Custom Box171
Editing Custom Box172
Deleting Custom Box173
Storing Documents to a Custom Box173
Printing Documents in Custom Box174
Moving Documents in Custom Box175
Deleting Documents in Custom Box175
Operating Using Removable USB Memory176
Printing Documents Stored in Removable USB Memory176
Check the USB Memory Information177
Removing USB Memory177
Using the Internet Browser178
Launching and Exiting the Browser178
Using the Browser Screen179
Manual Staple180
Using Various Functions182
Functions Available on the Machine183
About Functions Available on the Machine183
Custom Box183
Removable Memory185
Functions186
Paper Selection186
Fold188
Collate/Offset189
Staple/Punch190
Paper Output193
Ecoprint194
Zoom194
Combine195
Margin/Centering, Margin196
Booklet197
Duplex199
Cover200
Form Overlay201
Text Stamp204
Bates Stamp205
Job Finish Notice206
File Name Entry206
Priority Override206
Delete after Printed207
Encrypted PDF Password207
JPEG/TIFF Print207
XPS Fit to Page207
Status/Job Cancel208
Checking Job Status209
Details of the Status Screens210
Checking Detailed Information of Jobs213
Checking Job History214
Checking the Detailed Information of Histories215
Sending the Log History215
Job Operation216
Pause and Resumption of Jobs216
Canceling of Jobs216
Priority Override for Waiting Jobs216
Reordering Print Jobs217
Device/Communication218
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)219
Setup and Registration (System Menu)220
System Menu221
Operation Method221
System Menu Settings222
Counter222
Cassette/Mp Tray Settings222
Counter225
Cassette/Mp Tray Settings225
Common Settings228
Home241
Document Box/Removable Memory241
Printer242
Report245
System/Network249
User Login/Job Accounting268
User Property269
Date/Timer/Energy Saver269
Adjustment/Maintenance272
Internet274
Application274
User Authentication and Accounting (User Login, Job Accounting)275
Overview of User Login Administration276
Managing the Users from PC276
Enabling User Login Administration277
Setting User Login Administration278
Changing User Properties278
User Login Administration for Printing281
Group Authorization Settings283
Guest Authorization Set285
Obtain NW User Property287
Simple Login Settings289
ID Card Settings291
PIN Code Authorization292
Using User Login Administration293
Login/Logout293
Overview of Job Accounting294
Enabling Job Accounting295
Job Accounting Access295
Job Accounting (Local)296
Adding an Account296
Restricting the Use of the Machine297
Editing an Account297
Deleting an Account299
Job Accounting for Printing300
Configuring Job Accounting302
Default Setting302
Counting the Number of Pages Printed304
Print Accounting Report306
Using Job Accounting307
Login/Logout307
Apply Limit308
Unknown User Settings309
Unknown ID Job309
Registering Information for a User Whose ID Is Unknown310
10 Troubleshooting311
Regular Maintenance312
Toner Container Replacement312
Replace the Waste Toner Box315
Loading Paper316
Replacing Staples (1,000-Sheet Finisher)317
Replacing Staples (4,000-Sheet Finisher)318
Replacing Staples (Folding Unit)320
Disposing of the Punch Waste322
Troubleshooting326
Solving Malfunctions326
Machine Operation Trouble326
Printed Image Trouble329
Remote Operation331
Responding to Messages333
Adjustment/Maintenance344
Overview of Adjustment/Maintenance344
Drum Refresh344
Calibration344
Laser Scanner Cleaning344
Developer Refresh345
Clearing Paper Jams346
Jam Location Indicators346
Remove any Jammed Paper in Cassette 1355
Remove any Jammed Paper in Cassette 5 (Side Feeder)360
Remove any Jammed Paper in the Multipurpose Tray362
Remove any Jammed Paper in Right Cover 1368
Remove any Jammed Paper in the Bridge Unit370
Remove any Jammed Paper in the Mailbox371
Remove any Jammed Paper in the 1,000-Sheet Finisher372
Remove any Jammed Paper in the 4,000-Sheet Finisher (Inner)375
Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray A)376
Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray B)380
Remove any Jammed Paper in the Folding Unit383
Remove any Jammed Paper in the Folding Tray388
Clearing a Staple Jam393
Clearing a Staple Jam of the 1,000-Sheet Finisher393
Clearing a Staple Jam of the 4,000-Sheet Finisher396
Clearing a Staple Jam of the Folding Unit398
11 Appendix403
Optional Equipment404
Overview of Optional Equipment404
Optional Applications409
Starting Application Use409
Checking Details of Application410
Character Entry Method411
Entry Screens411
Entering Characters413
Paper414
Basic Paper Specifications414
Choosing the Appropriate Paper415
Special Paper417
Specifications421
Machine421
Printer Functions423
Paper Feeder (500-Sheet×2)424
Large Capacity Feeder (1,500-Sheet×2)424
Side Feeder (3,000-Sheet)424
1,000-Sheet Finisher425
4,000-Sheet Finisher426
Punch Unit (for 1,000-Sheet/4,000-Sheet Finisher)426
Mailbox427
Folding Unit427
Job Separator Tray428
Banner Tray428
Glossary429
Index433

Kyocera ECOSYS P4060DN - Page 384

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