Lenovo ThinkServer TD340 - Hard Disk Drive Problems

Symptom
Action
8.Replacethesignalcablefortheopticaldrive.
9.Replacetheopticaldrive.
Harddiskdriveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage203
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage209
.
Notes:
1.Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter6
“Installing,removing,orreplacinghardware”onpage83
.
2.Iftheservermodelcomeswithhot-swapharddiskdrives,thestatusLEDsoneachhot-swapharddisk
drivehelpyoueasilyidentifyaproblem.See“Hot-swapharddiskdrivestatusLEDs”onpage33
.
Symptom
Action
Anewlyinstallednon-hot-swapharddiskdriveisnot
recognized.
1.Ensurethat:
•Thesignalcableandconnectorarenotdamaged.
•Thenon-hot-swapharddiskdriveissecurely
connectedtothecorrectSATAconnectoronthe
systemboardandtheSATAconnectorisenabled
intheSetupUtilityprogram.See“UsingtheSetup
Utilityprogram”onpage61
.
•Allcablesandjumpers(ifany)areinstalled
correctly.
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
3.Reinstallthenon-hot-swapharddiskdriveand
reconnectcables.
4.Replacethesignalcableforthenon-hot-swaphard
diskdrive.
5.Replacethenon-hot-swapharddiskdrive.
Anewlyinstalledhot-swapharddiskdriveisnot
recognized.
1.Ensurethatthedriveisinstalledintothecorrectdrive
bay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,
andreinsertthedriveintothebay,makingsurethat
thedriveconnectstothehot-swaphard-disk-drive
backplane.
4.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotesttheharddiskdrive.
5.Ensurethatthebackplaneiscorrectlyseated.When
itiscorrectlyseated,thedriveassembliescorrectly
connecttothebackplanewithoutbowingorcausing
movementofthebackplane.
6.Ensurethatthecableconnectioniscorrect.See
“Connectingthecables”onpage43
.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
206ThinkServerTD340UserGuideandHardwareMaintenanceManual