Lenovo ThinkServer TD340 - Chapter 8. Getting Information, Help, and Service; Information Resources; Using the Documentation; Thinkserver Web Site

Chapter8.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailableinthe
documentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,online
documents,readmefiles,andhelpfiles.Mostofthedocumentationforyourserverisonthedocumentation
DVDprovidedwithyourserver.RefertothetroubleshootinginformationinyourserverUserGuideand
HardwareMaintenanceManualforinstructionsonhowtodiagnoseproblemsanddobasictroubleshooting.
Thetroubleshootinganddiagnosticsinformationmighttellyouthatyouneedadditionalorupdateddevice
driversorothersoftware.LenovomaintainspagesontheWorldWideWebwhereyoucangetthelatest
technicalinformationanddownloaddocumentationordevicedriversandupdates.ToaccesstheLenovo
SupportWebsite,goto:
http://www.lenovo.com/support
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2
.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmefilesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
•Shopforserversaswellasupgradesandaccessoriesforyourserver.
•Purchaseadditionalservicesandsoftware.
•Purchaseupgradesandextendedhardwarerepairservices.
•AccesstheLenovoLimitedWarranty(LLW).
•Accesstheonlinemanualsforyourproducts.
•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.
•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.
•Findtheserviceandsupportphonenumbersforyourcountryorregion.
•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
©CopyrightLenovo2014
209