Attention: Stopping the drive firmware upgrade might result in data loss or unavailable drives.
Step 8. (Optional) To see a list of what was upgraded, click Save Log.
The file is saved in the Downloads folder for your browser with the name latest-upgrade-log-
timestamp.txt.
Step 9. If any of the following errors occur during the upgrade procedure, take the appropriate
recommended action.
If you encounter this firmware download error... Then do the following...
Failed assigned drives
One reason for the failure might be that the
drive does not have the appropriate signature.
Make sure that the affected drive is an
authorized drive. Contact technical support for
more information.
When replacing a drive, make sure that the
replacement drive has a capacity equal to or
greater than the failed drive you are replacing.
You can replace the failed drive while the
storage array is receiving I/O.
Check storage array
• Make sure that an IP address has been
assigned to each controller.
• Make sure that all cables connected to the
controller are not damaged.
• Make sure that all cables are tightly
connected.
Integrated hot spare drives This error condition must be corrected before
you can upgrade the firmware. Launch System
Manager and use the Recovery Guru to resolve
the problem.
Incomplete volume groups
If one or more volume groups or disk pools are
incomplete, you must correct this error
condition before you can upgrade the
firmware. Launch System Manager and use the
Recovery Guru to resolve the problem.
Exclusive operations (other than background
media/parity scan) currently running on any
volume groups
If one or more exclusive operations are in
progress, the operations must complete before
the firmware can be upgraded. Use System
Manager to monitor the progress of the
operations.
Missing volumes You must correct the missing volume condition
before the firmware can be upgraded. Launch
System Manager and use the Recovery Guru to
resolve the problem.
Chapter 4. System upgrade 171
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