Lenovo x3250 m6 - Page 77

Table10.Harddiskdrivesymptomsandactions(continued)
SymptomAction
Aharddiskdrivehasfailed,
andtheassociatedyellowhard
diskdrivestatusLEDislit.
(hot-swapharddiskdrives)
1.ReconfiguretheintegratedSAS/SATAcontrollerwithRAIDcapabilitiesandthe
devicesthatareattachedtoit.
2.RuntheDSAdiskdrivetest.See“DynamicSystemAnalysis”onpage58.
3.Ifthedrivefailsthetest,replacethedrive.
Anewlyinstalledharddisk
driveisnotrecognized.
1.ObservetheassociatedyellowharddiskdrivestatusLED.IftheLEDislit,it
indicatesadrivefault.
2.IftheLEDislit,removethedrivefromthebay,wait45seconds,andreinsert
thedrive,makingsurethatthedriveassemblyconnectstothehard-disk-drive
backplane.
3.ObservetheassociatedgreenharddiskdriveactivityLEDandtheyellow
statusLED:
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisnotlit,the
driveisrecognizedbythecontrollerandisworkingcorrectly.RuntheDSA
harddiskdrivetesttodeterminewhetherthedriveisdetected.
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisflashing
slowly,thedriveisrecognizedbythecontrollerandisrebuilding.
•IfneitherLEDislitorflashing,checkthehard-disk-drivebackplane(goto
step4).
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDislit,replace
thedrive.IftheactivityoftheLEDsremainsthesame,gotostep4.Ifthe
activityoftheLEDschanges,returntostep1.
4.Makesurethatthehard-disk-drivebackplaneiscorrectlyseated.Whenitis
correctlyseated,thedriveassembliescorrectlyconnecttothebackplane
withoutbowingorcausingmovementofthebackplane.
5.Reseatthebackplanepowercableandrepeatsteps1through3.
6.Reseatthebackplanesignalcableandrepeatsteps1through3.
7.Suspectthebackplanesignalcableorthebackplane:
•Replacetheaffectedbackplanesignalcable.
•Replacetheaffectedbackplane.
8.RuntheDSAtestsfortheSAS/SATAadapterandharddiskdrives.See
“DynamicSystemAnalysis”onpage58.
•Iftheadapterpassesthetestbutthedrivesarenotrecognized,replacethe
backplanesignalcableandrunthetestsagain.
•Replacethebackplane.
•Iftheadapterfailsthetest,disconnectthebackplanesignalcablefromthe
adapterandrunthetestsagain.
•Iftheadapterfailsthetest,replacetheadapter.
9.See“Problemdeterminationtips”onpage73.
Multipleharddiskdrivesfail.
Makesurethattheharddiskdrive,RAIDcard,andserverdevicedriversand
firmwareareatthelatestlevel.
Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcode
updates.Ifthedeviceispartofaclustersolution,verifythatthelatestlevelofcode
issupportedfortheclustersolutionbeforeyouupdatethecode.
Multipleharddiskdrivesare
offline.
1.Reviewthestoragesubsystemlogsforindicationsofproblemswithinthe
storagesubsystem,suchasbackplaneorcableproblems.
2.See“Problemdeterminationtips”onpage73.
Chapter5.Troubleshooting63