Lenovo x3250 m6 - Serial Port Problems; Serverguide Problems

Serialportproblems
Table20.Serialportproblemsandactions
SymptomAction
Thenumberofserialportsthat
areidentifiedbytheoperating
systemislessthanthenumber
ofinstalledserialports.
1.Makesurethat:
•EachportisassignedauniqueaddressintheSetupUtilityandnoneofthe
serialportsaredisabled.
•Theserial-portadapter(ifoneispresent)isseatedcorrectly.
2.Reseattheserialportadapter.
3.Replacetheserialportadapter.
Aserialdevicedoesnotwork.1.Makesurethat:
•Thedeviceiscompatiblewiththeserver.
•Theserialportisenabledandisassignedauniqueaddress.
•Thedeviceisconnectedtothecorrectconnector.
2.Reseatthefollowingcomponents:
a.Failingserialdevice
b.Serialcable
3.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:
a.Failingserialdevice
b.Serialcable
c.(Trainedtechnicianonly)Systemboard
ServerGuideproblems
Table21.ServerGuideproblemsandactions
SymptomAction
TheServerGuideSetupand
InstallationCDwillnotstart.
1.MakesurethattheserversupportstheServerGuideprogramandhasa
startable(bootable)DVDdrive.
2.Ifthestartup(boot)sequencesettingshavebeenchanged,makesurethatthe
DVDdriveisthefirstinthestartupsequence.
3.IfmorethanoneDVDdriveisinstalled,makesurethatonlyonedriveissetas
theprimarydrive.StarttheCDfromtheprimarydrive.
TheServeRAIDManager
programcannotviewall
installeddrives,orthe
operatingsystemcannot
beinstalled.
1.Makesurethattheharddiskdriveisconnectedcorrectly.
2.MakesurethattheSASharddiskdrivecablesaresecurelyconnected.
Theoperating-system
installationprogram
continuouslyloops.
Makemorespaceavailableontheharddisk.
TheServerGuideprogramwill
notstarttheoperating-system
CD.
Makesurethattheoperating-systemCDissupportedbytheServerGuide
program.Foralistofsupportedoperating-systemversions,goto
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-GUIDE,click
thelinkforyourServerGuideversion,andscrolldowntothelistofsupported
MicrosoftWindowsoperatingsystems.
Theoperatingsystemcannot
beinstalled;theoptionisnot
available.
Makesurethattheserversupportstheoperatingsystem.Ifitdoes,eithernological
driveisdefined(SCSIRAIDservers),ortheServerGuideSystemPartitionisnot
present.RuntheServerGuideprogramandmakesurethatsetupiscomplete.
70LenovoSystemx3250M6InstallationandServiceGuide