Lenovo x3250 m6 - Optical Drive Problems; Hard Disk Drive Problems

Opticaldriveproblems
Table9.Opticaldrivesymptomsandactions
SymptomAction
Theopticaldriveisnot
recognized.
1.Makesurethat:
•TheSATAconnectortowhichtheopticaldriveisattached(primaryor
secondary)isenabledinSetupUtility.
•Allcablesandjumpersareinstalledcorrectly.
•Thecorrectdevicedriverisinstalledfortheopticaldrive.
2.Runtheopticaldrivediagnosticprograms.
3.Reseatthefollowingcomponents:
a.Opticaldrive
b.Opticaldrivecable
4.Replacethecomponentslistedinstep3oneatatime,intheordershown,
restartingtheservereachtime.
5.(Trainedtechnicianonly)Replacethesystemboard.
ACDorDVDisnotworking
properly.
1.CleantheCDorDVD.
2.ReplacetheCDorDVDwithnewCDorDVDmedia.
3.Runtheopticaldrivediagnosticprograms.
4.Checktheconnectorandsignalcableforbentpinsordamage.
5.Reseattheopticaldrive.
6.Replacetheopticaldrive.
Theopticaldrivetrayisnot
working.
1.Makesurethattheserveristurnedon.
2.Inserttheendofastraightenedpaperclipintothemanualtray-releasehole.
3.Reseattheopticaldrive.
4.Replacetheopticaldrive.
Harddiskdriveproblems
Table10.Harddiskdrivesymptomsandactions
SymptomAction
Notalldrivesarerecognizedby
theharddiskdrivediagnostic
test.
Removethedrivethatisindicatedbythediagnostictests;then,runtheharddisk
drivediagnostictestagain.Iftheremainingdrivesarerecognized,replacethedrive
thatyouremovedwithanewone.
Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.
Removetheharddiskdrivethatwasbeingtestedwhentheserverstopped
responding,andrunthediagnostictestagain.Iftheharddiskdrivediagnostictest
runssuccessfully,replacethedrivethatyouremovedwithanewone.
Aharddiskdrivewasnot
detectedwhiletheoperating
systemwasbeingstarted.
Reseatallharddiskdrivesandcables;then,runtheharddiskdrivediagnostictest.
Aharddiskdrivepassesthe
diagnosticFixedDiskTest,but
theproblemremains.
RunthediagnosticSCSIFixedDiskTest.See“RunningDSAPrebootdiagnostic
program”onpage59
.
Note:ThistestisnotavailableonserversthathaveRAIDarraysorserversthathave
SATAharddiskdrives.
62LenovoSystemx3250M6InstallationandServiceGuide