Lenovo x3250 m6 - Software Problems; USB Connector Problems; Solving Power Problems

Softwareproblems
Table22.Softwareproblemsandactions
SymptomAction
Yoususpectasoftware
problem.
1.Todeterminewhethertheproblemiscausedbythesoftware,makesurethat:
•Theserverhastheminimummemorythatisneededtousethesoftware.For
memoryrequirements,seetheinformationthatcomeswiththesoftware.If
youhaveinstalledanadapteroramemorymodule,theservermighthave
amemory-addressconflict.
•Thesoftwareisdesignedtooperateontheserver.
•Othersoftwareworksontheserver.
•Thesoftwareworksonanotherserver.
2.Ifyoureceivedanyerrormessageswhenusingthesoftware,seetheinformation
thatcomeswiththesoftwareforadescriptionofthemessagesandsuggested
solutionstotheproblem.
3.Contactthesoftwarevendor.
USBconnectorproblems
Table23.USBconnectorproblemsandactions
SymptomAction
AUSBdevicedoesnotwork.
1.Makesurethat:
•ThecorrectUSBdevicedriverisinstalled.
•TheoperatingsystemsupportsUSBdevices.
2.MakesurethattheUSBconfigurationoptionsaresetcorrectlyintheSetup
Utility.Formoreinformation,see“UsingtheSetupUtilityprogram”onpage28.
3.IfyouareusingaUSBhub,disconnecttheUSBdevicefromthehuband
connectitdirectlytotheserver.
Solvingpowerproblems
Powerproblemscanbedifficulttosolve.Forexample,ashortcircuitcanexistanywhereonanyofthe
powerdistributionbuses.Usually,ashortcircuitwillcausethepowersubsystemtoshutdownbecauseof
anovercurrentcondition.Todiagnoseapowerproblem,usethefollowinggeneralprocedure:
Step1.Turnofftheserveranddisconnectallpowercords.
Step2.Checkforloosecablesinthepowersubsystem.Besides,checkforshortcircuits,forexample,ifa
loosescrewiscausingashortcircuitonacircuitboard.
Step3.TurnontheserverandcheckthelitLEDsonthesystemboard.See“System-boardLEDs”
onpage24.
Step4.Turnofftheserveranddisconnectallpowercords.
Step5.Removetheadaptersanddisconnectthecablesandpowercordstoallinternalandexternal
devicesuntiltheserverisattheminimumconfigurationthatisrequiredfortheservertostart.See
“Solvingundeterminedproblems”onpage72.
Step6.Reconnectallacpowercordsandturnontheserver.Iftheserverstartssuccessfully,turnoffthe
server,reseattheadapters,andthenturnontheserver.Repeattheoperationtoreseatother
devicesoneatatimeuntiltheproblemisisolated.
Iftheserverdoesnotstartfromtheminimumconfiguration,see“Power-supplyLEDs”onpage54toreplace
thecomponentsintheminimumconfigurationoneatatimeuntiltheproblemisisolated.
Chapter5.Troubleshooting71