Lexmark C950 Series User Manual

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
C
HECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
T
URN ON JAM RECOVERY
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Touch .
Troubleshooting 236

Lexmark C950 Series Specifications

General

Print Technology	Color Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Standard Output Capacity	500 sheets
Duplex Printing	Yes
Processor Speed	1.2 GHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	Up to 50 ppm
Memory	1024 MB (Upgradable to 2048 MB)
Connectivity	USB, Ethernet
Media Sizes Supported	A3, A4, A5, Executive, Folio, Legal, Letter, Statement, Universal
Standard Input Capacity	620 sheets
Max Paper Capacity	5, 140 sheets