4511-xxx
2-80 Service Manual
Fuser parts melted. See “Hot fuser service check” on
page 2-89.
Fuser lamp does not light. See “Cooling fan service check” on
page 2-81.
Toner not fused to the paper. See“Cooling fan service check” on
page 2-81.
Paper jams. See “Paper feed service checks” on
page 2-94.
Main motor noisy or not
moving.
See “Main motor service check” on
page 2-91.
Paper skew. See “Paper feed service checks” on
page 2-94.
Printer not communicating with
host.
See “Parallel port service check
(models E238, E240, and E240n)” on
page 2-97.
Front access cover will not
close.
See “Cover interlock switch service
check” on page 2-85.
Operator panel button not
responding.
See “Operator panel service check
(models E238, E240, and E240n)” on
page 2-92, “Operator panel service
check (models E340 and E342n)” on
page 2-93, or “Controller card
service check” on page 2-82.
Operator panel lights are off or
very dim.
See “Controller card service check”
on page 2-82.
Blank page. See “Blank page” on page 2-99.
Black page. See “Black page” on page 2-100.
Heavy background. See “Heavy background” on
page 2-101.
Light print. See “Light print” on page 2-103.
White or black lines or bands. See “White or black lines or bands”
on page 2-103.
Toner on back of page. See “Toner on back of page” on
page 2-104.
Symptom Action