4511-xxx
2-68 Service Manual
Sub error codes
The sub error codes are helpful troubleshooting a paper path problem. Each
status byte has a different level of troubleshooting value for each area of the
printer. The following table displays up to 8 status bytes of data. Some or all
of these bytes may be used to help diagnose a printer problem. These
status bytes are designed to help isolate paper jams and paper feed
problems in the base printer.
To identify the bytes:
975 Unrecognizable
network port
A failure with the network port.
If the printer is a network model, replace
the controller card. See “Controller card
removal” on page 4-15.
976 Software error in
network port
978 Bad checksum while
programming network
port.
979 Flash parts failed while
programming network
port.
DU
DU
xx
xx
xx
xx
xx
xx
xx
xx
DU
DU
Byte 1
xx
xx
Byte 5
Byte 2
xx
xx
Byte 6
Byte 3
xx
xx
Byte 7
Byte 4
xx
xx
Byte 8
Service error codes (9xx) (continued)
Error Description Action