4511-xxx
Diagnostics—E340 and E342n
2-67
952 NV failure:n Recoverable error. Reset (POR) the
printer. Where n=offset where error
occurred.
954 NVRAM CRC failure Indicates the NVRAM experienced a CRC
failure. Replace the controller card.
955 Code CRC <loc> Replace the controller card. Where
<loc> = CRC Failure or ECC Failure on
the controller card.
956 Controller card Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card.
957 ASIC failure Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card.
958 NAND failure Before proceeding, perform a power on
reset (POR) to see if the ECC (error
correction code) can reflash NAND.
If this does not fix the problem, replace
the controller card.
959 SRAM failure Perform a power on reset (POR). If this
does not fix the problem, replace the
controller card.
960 RAM soldered on the
card is bad
Indicates a DRAM Memory Error on the
controller card. Replace the controller
card.
961 RAM in slot 1 is bad If another SDRAM memory DIMM is
available, turn the power off, and switch
the DIMM. If the memory card now works
correctly, replace the failing DIMM. If this
does not fix the problem, replace the
controller card. If another DIMM is not
available, replace the memory option first
and then the controller card if necessary.
Service error codes (9xx) (continued)
Error Description Action
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