4511-xxx
Diagnostics—all models
2-107
Solid black areas on
transparencies or
white streaks on paper.
• Choose a different fill pattern in your software
program.
• Try a different type of paper. Paper designed
for copiers gives the best quality.
• Remove the toner cartridge, and gently shake
it from side to side to redistribute the toner.
• Replace the toner cartridge.
Faint images or
repetitive spots appear
on the page.
• Select a different media type or form type
setting from your printer driver.
• Try a different type of paper. Paper designed
for copiers gives the best quality.
• Replace the toner cartridge.
Pages are blank. • The print cartridge may be out of toner or
defective. Replace the cartridge.
• You may have a software error. Try turning the
printer off and back on.
• Check the printhead. See “Paper feed
service checks” on page 2-94 for more
information.
Print quality problems (continued)
Problem Action
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