2-6 Service Manual
4500–E320/E322
2. Standard parallel port disabled – this error is generated when
the host computer attempts to communicate with the printer
through the standard parallel port. However, the parallel port
has been disabled either through the printer configuration
mode, or through the MarkVision™ host utility
3. Standard USB port disabled – this error is generated when the
host computer attempts to communicate with the printer through
the standard USB port. However, the USB port has been
disabled either through the printer configuration mode, or
through the MarkVision host utility.
The error recovery process for this error is:
1. If this error occurs at power–on and an ENA is attached to the
printer, verify the ENA is properly connected.
2. When the printer is in the Ready state, press the operator panel
button to print a menus settings page.
3. Under the “parallel menu”, look for the “parallel buffer” line. If
this line says “disabled” and the host computer is trying to print
using the parallel port, re–enable the parallel port using
MarkVision or the printers configuration mode.
4. Under the “USB menu”, look for the “USB buffer” line. If this line
says “disabled” and the host computer is trying to print using the
USB port, re–enable the USB port using MarkVision or the
printer configuration mode.
See “Configuration mode ” on page 3-14 for information using the
printer configuration mode to enable a disabled port.
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