Diagnostic information 2-61
4500–E220/E321/E323
Printer Symptom Table
Symptom Action
Dead machine (no power) See “Dead machine service check ”
on page 2-71.
Fan noisy or not working See “Cooling fan service check
(E320/E322) ” on page 2-65 or
“Cooling fan service check (E220/
E321/E323) ” on page 2-66.
Fuser parts melted See “Hot fuser service check ” on
page 2-76.
Fuser lamp doesn’t light See “Cold fuser service check ” on
page 2-64.
Toner not fused to the paper See “Cold fuser service check ” on
page 2-64.
Paper jams See “Paper feed service checks ” on
page 2-81.
Main motor noisy or not moving See “Main motor service check ” on
page 2-77.
Paper skew See the Note regarding alignment on
page 4-2 or “Paper feed service
checks ” on page 2-81.
Printer not communicating with
host
See “Parallel port service check ” on
page 2-85.
Top cover will not close See “Cover interlock switch service
check (E320/E322) ” on page 2-69 or
“Cover interlock switch service
check (E220/E321/E323) ” on
page 2-70.
Operator panel button not
responding
See “Operator panel service check ”
on page 2-79 or “Controller card
service check (E220/E321/E323) ” on
page 2-67.
Operator panel lights do not
light or are very dim
See “Controller card service check
(E220/E321/E323) ” on page 2-67.
Blank page See “Blank page ” on page 2-86.
Black page See “Black page ” on page 2-87.