59
Pages are not
stapled.
You are trying to staple too
many sheets.
Reduce the number of pages in the staple job.
The finisher can staple up to 50 sheets of 20 lb paper.
If you attempt to staple a larger stack of paper, the
finisher ejects the stack without stapling it.
The staple cartridge holder is
not installed or is not installed
correctly.
Reinstall the stapler cartridge holder into the stapler.
See Replacing a staple cartridge for instructions.
The staple cartridge is empty. Install a new staple cartridge. See Replacing a staple
cartridge for instructions.
The stapler is jammed. Check the stapler for a staple jam. See Clearing
staple jams.
Staples are not properly
positioned in the stapler.
Prime the stapler. See Priming the stapler.
Staple priming fails.
The Priming
Failed, Retry
message displays. See
Priming Failed,
Retry for more
information.
The staple cartridge is empty. Insert a new staple cartridge.
See Replacing a staple cartridge for instructions.
Thestapleprimingsource
tray is empty.
Load paper in the staple priming source tray specified
in the Finishing Menu. See Staple Prime Src for more
information.
Bin 2 is full. Remove the stack of paper from bin 2.
The staple cartridge holder is
not installed or is not installed
correctly.
Reinstall the staple cartridge holder.
See Replacing a staple cartridge for instructions.
The stapler is jammed. Clear the staple jam.
See Clearing staple jams for instructions.
The staple is in the
wrong corner of the
stack.
The correct staple position
was not selected in the
Staple Job menu item in the
Finishing Menu.
Select a different staple position. The Auto menu item
staples the stack based on the feed method of the
paper in relation to the leading edge of the paper. For
more information on positions, see Staple Job and
Staple positions.
If necessary, reformat your print job from the software
application or rotate your print job using the printer
driver to avoid stapled sets that are difficult to read.
Symptom Cause Solution
Portrait Landscape
Portrait Landscape
A4, A5, JIS B5, Executive, and Letter
ABC
ABC
ABC
ABC
A3, JIS B4, and 11x17 Legal
ABC
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