MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide
555-661-118
Issue 1
August 1998
Features and Applications
Page 4-64Applications
4
Voice Messaging Systems 4
A voice messaging system (VMS) provides call-answering services and may
provide voice mail services. Table 4–13
describes the services available by
product. When choosing or planning a VMS, keep the following considerations in
mind:
■ Each of the VMS applications connects to a special tip/ring (T/R) jack,
called a
voice messaging interface
(VMI)
. If you plan to add voice
messaging to your system, ask your Lucent Technologies representative to
help you plan for VMI ports for your system. (You may already have
enough on existing modules.)
NOTE:
The exception to this is MERLIN LEGEND Mail, which is a self-
contained module.
■ Voice messaging systems also require that you have a certain number of
touch-tone receivers to interpret the digits entered by callers using touch-
tone telephones. These are supplied on the control unit modules. The
number required depends upon the call volume you anticipate. Discuss this
with your Lucent Technologies representative.
■ Use password access to voice mailboxes to protect privacy.
■ If you plan to use an outcalling feature (see Table 4–13 for an explanation),
consider using calling restrictions to prevent this feature from being abused
by people who may make fraudulent toll calls.
* Not all Macintosh OS and UNIX system clients are supported. See the
PassageWay
Telephony Service Network Manager’s Guide
for details.
† Release 5.0 and later systems only
‡ Release 4.0 and later systems only
Table 4–12. Continued
Category and Name Key H/PBX BS Description
Telephone Company Services (continued)
T1 Switched 56
†
High-speed data
(112 K)
Group video
Desktop video
Group IV (G4) fax
Videoconferencing
Circuit-switched data
Used to connect the system to an ISDN network
facility providing digital data services.
Centrex
Provides telephone features from the CO.
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