MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide
555-661-118
Issue 1
August 1998
Putting the System to Work
Page 5-9Scenario 2: A Professional Office
5
Staff Needs 5
This section describes the needs of the office staff, including the executive staff,
secretarial staff, and the administrative/support staff, as well as other
miscellaneous needs.
Executive Staff 5
Table 5–2 describes the needs of the executive staff.
Table 5–2. Executive Staff Needs
Staff Member Needs
Partners Partners’ calls do not ring at their phones.
Partners never answer their own phone calls; executive secretaries
answer all their calls. If a secretary is not available, calls must be
recorded in the partner’s voice mailbox with password access to
messages.
A personal line
No calling restrictions
Ability to use own calling privileges at another extension
Ability to bill clients for phone time
Access to the phone system from an outside phone
Ability to forward calls to their cellular phones
Associates Calls go directly to each associate. If an associate is not available,
one of the associates’ secretaries answers. If no secretary is
available, calls must be recorded in the associate’s voice mailbox
with password access to messages.
Each associate has a PC with modem.
Ability to bill clients for phone time
Access to the phone system from an outside phone
Ability to forward calls to their cellular phones
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