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Matrox Extio N3408 User Manual

Matrox Extio N3408
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User Guide
20266-301-0100
2018.07.27
Matrox
Extio
3 Series
N3408 Transmitter card • N3408 Transmitter unit
• N3408 Receiver unit
N3208 Transmitter card • N3208 Transmitter unit
• N3208 Receiver unit
ENGLISH

Table of Contents

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Matrox Extio N3408 Specifications

General IconGeneral
TypeReceiver
Product colorBlack
Rack mountingYes
LED indicatorsPower, Status
Cable types supportedCat5e, Cat6
USB 2.0 ports quantity6
Connectivity technologyWired
Maximum transfer distance100 m
USB port typeUSB Type-A
Cables includedAC
Weight and Dimensions IconWeight and Dimensions
Receiver height42.6 mm

Summary

Matrox Safety Information

Installation and Operation Safety

Safety guidelines for installing and operating the Matrox product.

Power Supply Precautions

Safety instructions related to the product's power supply.

Laser Technology Safety

Safety information for products that include laser-based technology.

Battery Information

Details regarding the non-replaceable battery in the product.

Repair Guidelines

Instructions and warnings concerning product repair.

Overview

Hardware Supplied

List of hardware components included with the Extio 3 device.

On-Screen Display (OSD)

Functionality and usage of the Extio 3's On-Screen Display.

Software Available

Information about the software provided with the Extio 3.

Hardware Required (Sold Separately)

List of hardware components that must be purchased separately.

Optional Hardware (Sold Separately)

Additional optional hardware components for the Extio 3.

Matrox Rack Mount Kit

Details on the rack mount kit for Extio devices.

More Information

Resources for additional product and support information.

Getting Started

Networked Mode Setup

Steps for installing, connecting, and setting up in networked mode.

Point-to-Point Mode Setup

Steps for installing, connecting, and setting up in point-to-point mode.

Installing Extio 3 Transmitter Card

Before Installation

Prerequisites and guidelines before installing the transmitter card.

Preventing Hardware Damage

Guidelines to prevent damage to the hardware during installation.

Step-by-Step Installation

Detailed instructions for installing the Matrox Extio 3 transmitter card.

Installing Multiple Cards

Instructions for installing more than one Extio 3 transmitter card.

Connecting Extio 3 Devices

Connection Prerequisites

Guidelines and safety checks before connecting devices.

Supported Monitor Adapters

List of supported adapters for connecting monitors.

Output Capabilities

Details on the output connectors and their capabilities.

Using 4K60 Resolutions

Specific instructions for utilizing 4K60 resolution.

Extio N3408/N3208 Transmitter Card Connections

Supported Connections

Description of supported connections for the transmitter card.

Extio N3408 Unit Details

N3408 Transmitter Unit (Front)

Description of the front panel of the N3408 transmitter unit.

N3408 Transmitter Unit (Back)

Description of the back panel of the N3408 transmitter unit.

N3408 Receiver Unit (Front)

Description of the front panel of the N3408 receiver unit.

N3408 Receiver Unit (Back)

Description of the back panel of the N3408 receiver unit.

Supported Connections

Description of supported connections for the N3408 unit.

Extio N3208 Unit Details

N3208 Transmitter Unit (Front)

Description of the front panel of the N3208 transmitter unit.

N3208 Transmitter Unit (Back)

Description of the back panel of the N3208 transmitter unit.

N3208 Receiver Unit (Front)

Description of the front panel of the N3208 receiver unit.

N3208 Receiver Unit (Back)

Description of the back panel of the N3208 receiver unit.

Supported Connections

Description of supported connections for the N3208 unit.

SFP Module Installation and Removal

Installing the SFP Module

Procedure for installing the SFP module into its housing.

Removing the SFP Module

Procedure for safely removing the SFP module from its housing.

Description of LEDs

Power/Status LEDs

Explanation of LEDs indicating power and device status.

Transmitter Card LEDs

LED indicators specific to the Extio N3408/N3208 transmitter card.

Extio N3408/N3208 Unit LEDs

Power LED

Description of the Power LED for transmitter/receiver units.

Status LED

Description of the Status LED for transmitter/receiver units.

Network LEDs

Transmitter Card Network LEDs

Network indicators for the Extio N3408/N3208 transmitter card.

Transmitter Unit LAN1 Network LEDs

LAN1 network indicators for the Extio transmitter unit.

Transmitter Unit LAN2 Network LEDs

Transmitter Unit LAN2 Network LEDs

LAN2 network indicators for the Extio transmitter unit.

Extio 3 Firmware Update

Before Firmware Update

Prerequisites and guidelines before updating firmware.

Obtaining Firmware Updater

Information on how to download the firmware updater package.

Updating Firmware (Networked Mode)

Download and Extract Package

Steps to download and extract the firmware package.

Run Network Updater

Procedure for running the firmware updater over the network.

Scan for Devices

How to scan for Extio 3 devices on the network.

Authenticate Devices

Authenticating discovered devices before the firmware update.

Select Devices for Update

Choosing specific devices to update.

Enable Update Options

Configuring options for the firmware update process.

Updating Firmware (Point-to-Point Mode)

Download and Extract Package

Steps to download and extract the firmware package.

Run Host Updater

Procedure for running the firmware updater from the host system.

Update Firmware

Initiating the firmware update for devices.

Setting Up Networked Mode

Networked Mode Prerequisites

Requirements and checks before setting up networked mode.

Validating Network Discovery

Verifying that devices are discovered on the network.

Installing Extio Central Manager Software

Instructions for installing the Extio Central Manager software.

Accessing Central Manager Software

Steps to access the main interface of Extio Central Manager.

Configuring Central Manager Software

Information on how to configure the Extio Central Manager software.

Using the OSD (On-Screen Display)

How to use the OSD for managing receivers and switching transmitters.

Setting Up Point-to-Point Mode

Point-to-Point Mode Prerequisites

Requirements and checks before setting up point-to-point mode.

Using the OSD (On-Screen Display)

How to use the OSD for configuring point-to-point mode.

Accessing the OSD

Steps to access the Extio 3 receiver's OSD.

Changing OSD Keyboard Shortcut

How to change the keyboard shortcut for accessing the OSD.

Enabling Point-to-Point Operation

Procedure for enabling point-to-point operation mode.

Configuring Extio Devices

Basic Functions

Common functions and controls available in the OSD.

Transmitter Information

Viewing connection information for the selected transmitter.

Settings

Configuration settings for audio, video, and monitors.

RS232 Settings

Configuration options for RS232 serial communication.

OSD Settings

Settings for customizing the On-Screen Display.

Power Settings

Configuration options for device power management.

Rebooting or Resetting Extio 3 Device

When to Reboot or Reset

Scenarios and conditions that require rebooting or resetting.

Software Reboot

Procedure for rebooting the device using software methods.

Hardware Reboot or Configuration Reset

Procedure for rebooting or resetting the device using hardware buttons.

Changing Operation Mode

Procedure for Mode Change

Steps required to change the Extio 3 device's operation mode.

Troubleshooting

Problem Resolution Steps

General steps to follow when experiencing product issues.

Common Problems and Solutions

Specific common issues and their corresponding solutions.

Product Information

Hardware Specifications

Technical specifications for the Extio 3 transmitter cards.

Extio 3 Transmitter Unit Specifications

Transmitter Unit Specifications

Technical specifications for the Extio 3 transmitter units.

Extio 3 Receiver Unit Specifications

Receiver Unit Specifications

Technical specifications for the Extio 3 receiver units.

Product Dimensions and Distance

Product Dimensions

Physical dimensions of the Extio 3 devices.

Maximum Distance (Point-to-Point)

Maximum cable distances supported in point-to-point mode.

Power and Environmental Specifications

External Power Supply

Specifications for the external power supply unit.

Environmental Specifications

Operating and storage environmental conditions.

Appendix A: Airflow

Providing Adequate Airflow

Guidelines for ensuring adequate airflow to Extio 3 devices.

Appendix B: Firewall Requirements

Extio Central Manager Firewall

Firewall requirements for the Extio Central Manager software.

Firmware Updater Firewall

Firewall requirements for the firmware updater system.

Extio 3 Devices Firewall

Network firewall requirements for Extio 3 devices.

Accessing Windows Firewall Settings

Steps to access and modify Windows Firewall settings.

Adding Firewall Rules

Procedure for adding new rules to the Windows Firewall.

Appendix C: Mounting Devices

Mounting Guidelines

General guidelines for safely mounting Matrox hardware.

Mounting Extio 3 Device

Specific instructions for mounting the Extio 3 device.

Customer Support

Matrox Web Resources

Links to online resources for product literature and information.

Technical Support

Information on how to obtain technical support for Matrox products.

Information Needed for Support

Details required when contacting Matrox for support.

Warranty Information

How to access warranty information for your product.

Third-Party Software Notices

Information regarding third-party software included with the product.

Register Your Product

Instructions on how to register your Matrox product online.

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