Chapter5 Troubleshooting
5-10
Error in the option tension bar.
• The tension bar origin could not be
found.
• No change could be seen in the ten-
sion bar angle.
• Check the set state of the media.
• Make sure that the media can be wound
using the manual SW. Also, make sure that
the tension bar rises.
If it does not rise, adjust the counterweight
while referring to the user manual attached
to the AMF kit.
A problem has occurred in the option
tension bar.
• The tension bar control position has
deviated from the lowest point for a
certain period.
LIMIT position of the tension bar has
been detected.
• The tension bar control position has
deviated from the highest point for a
certain period.
Roller sensor abnormality
• The roller sensor cannot be correctly
read.
• Confirm that the winding unit of machine set-
ting and tension bar setting are ON.
• Check the set state of the media.
• Confirm that the winding unit operates using
the manual SW.
The media jam occurs. • Remove the media and reset it.
An error occurred in the control position.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
Y-origin could not be detected.
Abnormal linear scale.
The media width could not be correctly
read.
• Check the media set position. ( P.2-4)
• Clean the media sensor. ( P.4-3)
• Turn the main power OFF, wait a while, and
then turn it ON again.
The media is set outside the proper
area.
• Check the media set position. ( P.2-5)
Pump sensor detection error
• Turn the main power OFF, wait a while, and
then turn it ON again.If the same error mes-
sage appears, contact our service desk or
your local distributor to call for service.
Ink end (cannot be used, can only be
used when cleaning with the 4-color ink
set)
• Replace with new ink.
The ink cartridge IC chip cannot be cor-
rectly read.
• Make sure that the cartridge is correctly
inserted.
• Reinsert the cartridge.
• Turn the main power OFF, wait a while, and
then turn it ON again.If the same error mes-
sage appears, contact our service desk or
your local distributor to call for service.
Message Cause Solution
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