Phone Numbers and How To Get Assistance
x Anesthesia System Operator’s Manual
• Malfunction or damage caused by improper use or man-made failure.
• Malfunction or damage caused by unstable or out-of-range power input.
• Malfunction or damage caused by force majeure such as fire and earthquake.
• Malfunction or damage caused by improper operation or repair by unqualified or unauthorized
service people.
• Malfunction of the instrument or part whose serial number is not legible enough.
• Other malfunctions not caused by instrument or part itself.
Phone Numbers and How To Get Assistance
A network of service representatives and factory-trained distributors is available. Prior to requesting
service, perform a complete operational check of the instrument to verify proper control settings. If
operational problems continue to exist, contact the Service Department at 877.913.9663 (toll free) for
Technical Support or 650.316.3199 (outside North America) for assistance in determining the nearest
field service location.
Please include the instrument model number, the serial number (located on the back of the
Anesthesia System), and a description of the problem with all requests for service.
Warranty questions should be directed to a local representative. A list of offices, along with their
phone numbers, is provided at the end of this manual.
NOTE: Upon request, calibration instructions or other information will be
provided to assist the user’s appropriately qualified technical
personnel in repairing those parts of the Anesthesia System which are
designated as repairable.
Manufacturer and Address
Manufacturer: Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Address: Mindray Building, Keji 12th Road South, High-tech industrial park, Nanshan,
Shenzhen 518057, P.R. China
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