11-1
11 Troubleshooting Your Analyzer
11.1 Introduction
The BC-3000 Plus continuously monitors the status of the system and displays pertinent
information in the upper left corner of the “Count” screen (the Error Message area). If a
problem is detected, the Error Message area displays the corresponding error message. This
chapter contains information that is helpful in locating and correcting problems that may occur
during operation of your analyzer.
z This chapter is not a complete service manual and is limited to problems
that are readily diagnosed and/or corrected by the user of the analyzer. If the
recommended solution fails to solve the problem, contact Mindray customer
service department or your local distributor.
z Unless otherwise instructed, always turn off the power before trying to fix
the error.
z Samples, controls, calibrators and waste are potentially infectious. Wear
proper personal protective equipment (e.g. gloves, lab coat, etc.) and follow
safe laboratory procedures when handling them in the laboratory.
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