Troubleshooting Your Analyzer
11-3
11.3 Errors indicated by error messages
The analyzer can provide 41 error messages. See the tables below for the error messages
and their probable causes and recommended action. If the problem still remains after you
have tried the recommended solutions, contact Mindray customer service department or your
local distributor.
11.3.1 Pressure errors
Error Message Possible Cause(s) Recommended Action
Pressure 2 Low
The pressure inside the
pressure chamber does not
reach the expected value
within the given time
1. Enter the “Service → System Test”
screen and test the “Chamber
Pressure” as instructed in Chapter
10.6. The error will be removed if
the test result is normal;
2. If the problem remains, contact
Mindray customer service
department or your local distributor.
Vacuum Low
The vacuum degree does not
reach the expected value
within the given time.
1. Check the tubes connected to the
back of the analyzer and make sure
they are not pressed;
2. If the tubes are fine, enter the
“Service → System Test” screen
and test the “Vacuum” as instructed
in Chapter 10.6. The error will be
removed if the test result is normal;
3. If the problem remains, contact
Mindray customer service
department or your local distributor.
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