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2. Select ‘Forward when busy’.
a) Enter an internal number if you want to forward all your calls to
another extension.
b) Enter 9 followed by an external number if you want to Forward
calls to an external number. A programming option is available to
allow both internal and external calls (or external calls only) to be
Forwarded externally.
3. Select ‘Confirm’ to accept the number.
To set a 'Forward when Busy' from a standard phone the code is '733'
followed by the destination number.
WARNING
It is possible that an extension may misuse the External Forward
facility. The default setting is that no extension is allowed to set
the facility.
Note
When ‘Forward when busy’ is enabled on an extension to
Forward to an external number, external incoming calls will
Forward but internal calls will not.
Forwarding an external call to an external number ties up two
exchange lines. Such calls are called trunk-to-trunk calls.
To cancel a forward when busy
1. From the Idle Menu, select ‘Extension Forward’.
2. Select ‘Forward when busy’. The forwarding is automatically
cancelled and the display returns to the Idle Menu.
To forward calls when your extension does not answer
The ‘Forward On No Answer’ allows you to forward all your calls to ring at
another extension if there is no answer at your extension after four rings.
Alternatively, you can forward all external calls to an external number if your
extension has not answered after four rings. In this case, internal calls will not
be forwarded but will continue to ring your extension.
1. From the Idle Menu, press the Scroll Down Key (Ô) until ‘ Extension
Forward’ is displayed.
2. Select ‘Forward on no answer’.
a) Enter an internal number if you want to forward all your calls to
another extension.
b) Enter 8 followed by an external number if you want to Forward
external calls to an external number.
3. Press ‘Confirm’ to accept the number.
WARNING
It is possible that an extension may misuse the external
forwarding facility. The default setting is that no extension is
allowed to set the facility.
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