Motorola MC45 Integrator Guide

7 - 8 MC45 Integrator Guide
The MC45 does not
accept data capture
input.
Scanning application is not
loaded.
Load a scanning application on the MC45. See the system
administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the MC45 within proper scanning range.
MC45 is not programmed
for the bar code.
Program the MC45 to accept the type of bar code being
scanned.
MC45 is not programmed
to generate a beep.
If the MC45 does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the MC45 low battery condition
notification. Note: If the scanner is still not reading
symbols, contact the distributor or Motorola.
Phone service is not
available with SIM
card installed.
SIM card might not be
installed properly.
Re-install SIM card and ensure that it is seated properly.
See
Installing the mini-SIM Card on page 1-3 .
Error message “SIM
Error. Cannot save
info to SIM” appears
when copying
contacts to a SIM
card.
Feature not supported on
some SIM cards.
If error appears while creating a new contact, add at least
one number (e.g. 0) to the Work Phone field.
If error appears while copying one contact, reboot the
MC45. The contact appears on the SIM card after
rebooting.
If error appears while copying multiple contacts, copy one
contact at a time and follow the above solution.
Use Microsoft Outlook Exchange and ActiveSync to
synchronize contacts with Microsoft Outlook on host
computer.
MC45 cannot find
any Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a
range of 10 meters.
The Bluetooth device(s)
nearby are not turned on.
Turn on the Bluetooth device(s).
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for help.
Table 7-1 Troubleshooting the MC45 (Continued)
Problem Cause Solution

Motorola MC45 Specifications

General

Brand	Motorola
Model	MC45
Category	PDA
Language	English