NEC Express5800 140Rd-4 - Troubleshooting

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Troubleshooting
Error messages
Fatal errors
No Error Message What to do
1 Fatal error. JavaVM quits. Try logging in again.
If the same message continues to appear, contact your service representative.
2
A fatal software error has
occurred.
Try logging in again.
If the same message continues to appear, contact your service representative.
Login error
No Error Message What to do
1 Authentication error Check the user name and password, and then enter them again.
Access privilege error
No Error Message What to do
1
Unauthorized operation. You have
no privilege to perform the
operation.
Try performing the operation with administrator’s privileges. Consult your
administrator.
Network errors
No Error Message What to do
1 The HTTP communication failed.
Check the network environment and try again. Contact your service
representative if the error persists.
2 Could not resolve the IP address.
Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
3 Unable to reach the target host.
Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
4 A network error occurred.
Check the network environment and try again. Contact your service
representative if the error persists.
5 Failed to download applet.
Check the network environment and try again.
When SSL has been enabled, more than one client cannot connect to the
network simultaneously. Try again after a connection from other client is
finished.
Contact your service representative if the error persists.
6 The RMCP+ session is closed.
Check the network environment.
If there is no network problem, contact your service representative.
7
Failed to establish the RMCP+
session.
Check the network environment.
If there is no network problem, contact your service representative.
8 The RMCP+ transmission failed.
Check the network environment.
If there is no network problem, contact your service representative.
9
The specified RMCP+ protocol
cannot be used.
Check the network environment.
If there is no network problem, contact your service representative.
10
BMC resources to establish a new
RMCP+ session are insufficient.
Try again after a connection from other client is finished.
11
The RMCP+ session time-out
occurred.
Check the network environment and server.
If you don’t find problem, contact your service representative.