NEC Express5800 140Rd-4 - Chapter 8; Troubleshooting

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Chapter 8

Troubleshooting

If your server does not operate as expected, read this chapter before assuming a failure.

NOTE: For provision against an unexpected failure, it is recommended to install the Off-line

Maintenance Utility, ESMPRO, to the server and client computers.

Main Page

Default Chapter8
- Preface8
- About this User's Guide9
- In the Package10
- Table of Contents11
Chapter 117
Notes on Using Your Server17
- Warning Labels18
- Safety Notes19
- For Proper Operation26
- Transfer to Third Party27
- Consumables28
- Disposal of the Server28
- User Support29
Chapter 231
General Description31
- Overview32
- Standard Features43
- Using Your Server51
Chapter 3 Setting up Your Server61
- Setup Flow62
- Selecting a Site63
- Connecting Peripheral Devices77
- Connecting Power Cord79
- Turning on the Server81
- Installing Operating System82
- Installing Utilities82
- Making Backup Copies of System Information82
Chapter 483
Configuring Your Server83
- System BIOS ~ SETUP83
- Disk Array Configuration - Megaraid Configuration Utility109
- Remote Management Function124
- Configuring I/O Board Jumpers153
Chapter 5155
Installing the Operating System with Express Setup155
- About Express Setup156
- Microsoft® Windows Server™ 2003157
Chapter 6173
Installing and Using Utilities173
- Expressbuilder174
  - EXPRESSBUILDER for DOS-Based with Local Console176
  - EXPRESSBUILDER for DOS-Based with Remote Console179
- Power Console Plus187
- BMC Online Update189
Chapter 7195
Maintenance195
- Making Backup Copies195
- Cleaning195
- System Diagnostics199
  - Test Items199
  - Starting and Ending the System Diagnostics199
- Relocating/Storing the Server202
Chapter 8203
Troubleshooting203
- System Viewers204
- Lamps205
- Error Messages216
- Solving Problems230
- Collecting Event Log244
- Collect Configuration Information244
- Collecting Dr. Watson Diagnostic Information245
- Memory Dump246
  - Preparing for Memory Dumping246
  - Saving the Dump File246
- Off-Line Maintenance Utility247
  - Starting the Off-Line Maintenance Utility247
  - Features of Off-Line Maintenance Utility247
- Resetting the Server248
- Forced Shutdown248
Chapter 9249
Upgrading Your Server249
- Safety Notes250
- Anti-Static Measures251
- Preparing for Installation and Removal252
- Device Installation or Removal Procedure253
Appendix A303
Specifications303
Appendix B305
Other Precautions305
- Transfer Rate of the On-Board LAN Controller305
- Server Management Software305
- Floppy Disk305
- CD-Rom305
- Tape Media305
- Keyboard306
- Mouse306
Appendix C309
IRQ and I/O Port Address309
Installing Windows Server™ 2003 X64 Editions313
- Before Installing Windows Server™ 2003 X64 Editions313
- Installing Windows Server™ 2003 X64 Edition315
- Driver Installation and Advanced Settings319
- Setting for Collecting Memory Dump (Debug Information322
Appendix D313
Appendix E325
Installing Windows Server™ 2003325
- Before Installing Windows Server™ 2003325
- Installing Windows Server 2003327
- Driver Installation and Advanced Settings331
- Setting for Collecting Memory Dump (Debug Information333
Appendix F335
Product Configuration Record Table335
- Hardware335
- Software337

NEC Express5800 140Rd-4 - Chapter 8; Troubleshooting

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