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UltraCare SUPPORT
UltraCare is NEC’s warranty service program for the Versa
Series. UltraCare eliminates the hassles involved in getting
your Versa repaired, if needed.
UltraCare offers the following benefits at no charge for the
first year:
■ Coverage in the U.S., Canada, and 26 other countries.
■ Toll-free number 24 hours a day, 7 days a week in the
U.S. and Canada.
■ Free overnight courier pick up and return.
■ Repair service within one business day (U.S. and
Canada) or two business days (internationally).
■ Virus detection and customer notification.
■ Option to extend UltraCare coverage.
To enroll in UltraCare, complete the warranty registration
program hotloaded on your hard drive and return the regis-
tration either by mail or fax. UltraCare coverage is free
for the first year. For coverage after the first year, you can
purchase UltraCare for the second and third years of your
Versa P warranty.
Without UltraCare, your Versa P is covered by NEC’s
standard limited three-year warranty. Warranty repair
service is provided by your local authorized reseller or
NEC’s factory repair depot.
When you enroll in UltraCare, NEC sends you a package of
registration materials within 30 days. The materials include
a registration decal to attach to your system, a special toll-
free number for UltraCare customers only, and details
about using the program.
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