If You Need Help 7-9
MAIL-IN SERVICE
NEC provides an optional mail-in repair service in
circumstances that preclude the use of UltraCare, a local
authorized dealer, or if the warranty has expired. You can
mail your NEC product to one of four repair depots located
across the U.S. and Canada. Arrange for mail-in service
through the CSRC at 1-800-632-4525.
MAINTENANCE CONTRACTS
Maintenance contracts are available for servicing products
after their warranties expire. The contract continues the
same high-quality service available during the warranty
period. (See the section on UltraCare earlier in this chapter
for information about NEC’s industry-leading warranty
service program.)
You can buy maintenance contracts through NEC’s Service
Telemarketing Department. Call 1-800-632-4525. Pricing
depends on the product and your location.
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