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National Instruments Corporation
Technical Support Resources
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Technical Support Resources
National Instruments offers technical support through electronic, fax, and telephone systems.
Theelectronic services include our Web site, an FTP site, and a fax-on-demand system. If you have
a hardware or software problem, please first try the electronic support systems. If the information
available on these systems does not answer your questions, contact one of our technical support
centers, which are staffed by applications engineers, for support by telephone and fax. To
comment on the documentation supplied with our products, send e-mail to
techpubs@ni.com.
Web Site
The InstrumentationWeb address is http://www.ni.com. From this Web site you can
connect to our Web sites around the world (
http://www.ni.com/niglobal/) and access
technical support (
http://www.ni.com/support/).
FTP Site
To access our FTP site, log in to our Internet host, ftp.ni.com, as anonymous and use
youre-mail address, such as
yourname@anywhere.com, as your password. The support files and
documents are located in the
\support directories.
Fax-on-Demand Support
Fax-on-Demand is a 24-hour information retrieval system containing a library of documents in
English on a wide range of technical information. You can access Fax-on-Demand from a
touch-tone telephone at 5124181111.
E-Mail Support
You can submit technical support questions to the applications engineering team through e-mail
at
support@ni.com. Remember to include your name, address, and phone number so we
can contact you with solutions and suggestions.
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