Nokia quality processes
Nokia’s ONT manufacturing, testing, and inspecting practices are in compliance with TL 9000
requirements. These requirements are documented in the Fixed Networks Quality Manual 3FQ-
30146-6000-QRZZA.
The quality practices adequately ensure that technical requirements and customer end-point
requirements are met. The customer or its representatives may be allowed to perform on-site
quality surveillance audits, as agreed upon during contract negotiations.
Documents
Documents are available using ALED or OLCS.
To download a ZIP file package of the customer documentation
1
Navigate to http://customer.nokia.com/s/ and enter your user name and password. If you are a
new user and require access to this service, please contact your Nokia sales representative.
2
Select Products.
3
Type your product name in the Find and select a product field and click the search icon.
Select a product.
4
Click Downloads: ALED to go to the Electronic Delivery: Downloads page.
5
Select Documentation from the list.
6
Select a release from the list.
7
Follow the on-screen directions to download the file.
END OF STEPS
To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Support Portal
website.
About this document
7368 ISAM ONT
Draft Draft
August 2020
Issue 4 13
Nokia – Proprietary and Confidential
Use pursuant to applicable agreements
3FE-48293-ACAA-TCZZA
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