IP390, 105i & 105s Security Platform Installation Guide 93
7 Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to
IP390 appliance installations.
General Troubleshooting Information
The information in this section relates to non-routing problems. For
information about how to troubleshoot routing problems, see
“Troubleshooting Routing Problems” on page 103.
Unable to Log in to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals
should be able to communicate back to back in the same way that the terminal
communicates with the
appliance. If this is not possible using your
laptop computer or terminal, the problem is with the terminal or cable and not
the appliance.
Problem You do not have a console connection to the
appliance.
Solution For information about how to create a console connection,
see “Using a Console Connection” on page 42.
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