Nokia N72

Table of Contents
Phoenix installation steps in brief........................................................................................................................3–5
Installing Phoenix...................................................................................................................................................3–6
Updating Phoenix installation..............................................................................................................................3–8
Uninstalling Phoenix..............................................................................................................................................3–9
Repairing Phoenix installation...........................................................................................................................3–11
Phone data package overview............................................................................................................................3–11
Installing phone data package...........................................................................................................................3–12
Uninstalling phone data package.......................................................................................................................3–15
Configuring users in Phoenix..............................................................................................................................3–17
Managing connections in Phoenix......................................................................................................................3–17
Installing flash support files for FPS-8 and FPS-10...........................................................................................3–19
Updating FPS-8 and FPS-10 flash prommer software.......................................................................................3–22
Activating FPS-8....................................................................................................................................................3–23
Deactivating FPS-8................................................................................................................................................3–24
List of Figures
Figure 4 Dongle not found.....................................................................................................................................3–6
Figure 5 Disclaimer text.........................................................................................................................................3–7
Figure 6 InstallShield Wizard Complete...............................................................................................................3–8
Figure 7 Installation interrupted..........................................................................................................................3–9
Figure 8 Remove program...................................................................................................................................3–10
Figure 9 Finish uninstallation.............................................................................................................................3–10
Figure 10 Repair program...................................................................................................................................3–11
Figure 11 Data package setup information.......................................................................................................3–13
Figure 12 Data package destination folder.......................................................................................................3–14
Figure 13 InstallShield Wizard Complete...........................................................................................................3–15
Figure 14 Uninstalling phone data package......................................................................................................3–16
Figure 15 Finishing data package uninstallation..............................................................................................3–16
Figure 16 Phoenix login.......................................................................................................................................3–17
Figure 17 New user configured..........................................................................................................................3–17
Figure 18 Select mode: Manual...........................................................................................................................3–18
Figure 19 Connections list...................................................................................................................................3–19
Figure 20 Connection information.....................................................................................................................3–19
Figure 21 Product support module information (example from RM-1)..........................................................3–19
Figure 22 Flash update welcome dialog............................................................................................................3–20
Figure 23 Flash installation interrupted............................................................................................................3–20
Figure 24 Flash destination folder......................................................................................................................3–21
Figure 25 Finish flash update..............................................................................................................................3–22
Figure 26 Flash directory window......................................................................................................................3–22
Figure 27 Prommer software update finished..................................................................................................3–23
Figure 28 Prommer Maintenance window........................................................................................................3–23
Figure 29 Box activation......................................................................................................................................3–24
Figure 30 Deactivation warning.........................................................................................................................3–24
RM-180
Service Software Instructions Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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