Oki C3400N Maintenance Manual

Oki Data CONFIDENTIAL
43163501TH Rev. 1 143 /
7.5.2.(5) Paper transport jam (Error 381)
(5-1) Transport jam occurred immediately after turning on the printer.
Paper-feeding route inside the
front unit
Check the sensor lever of the
WR sensor.
Check the condition of sensor
signal detection.
Check the output level of WR
sensor.
Check the power supply of
front sensor board (MIP PCB).
Confirmation Tasks
Check whether the paper jam occurred during the route.
Check whether there is something abnormal about the form of
sensor lever and its movement.
By using the switch scanning test function of the maintenance
utility, check whether the sensor signal has been normally
detected.
Check the following signals of FSNS connector of main board
(BLA PCB).
4pin: WR sensor
Operate and adjust the sensor lever in order to check the signal
level.
Check the power supply of 5V of CN connector of front sensor
board (MIP PCB).
1pin: 5V power supply
5pin: 0VL
Action at NG
Remove the jammed
paper.
Replace the sensor
lever with a new one.
Replace the main
board (BLA PCB) or
front sensor board (MIP
PCB) or the connecting
cable with new one.
Replace the front
sensor board (MIP
PCB) with a new one.
Replace the
connecting cable with
a new one.
(5-1-2) Check the mechanical parts’ condition
(5-1-1) Check paper-feeding route condition
(5-1-3) Check the electrical parts’ condition
Confirmation Items

Oki C3400N Specifications

Paper Handling

standard paper input capacity	250 sheets
multi-purpose tray capacity	single-sheet
manual duplex printing	yes

Performance

print speed color	16 ppm
print speed mono	20 ppm
time to first page color	13 sec.
time to first page mono	9 sec.
print resolution	1200 x 600 dpi
duty cycle	35, 000 pages/month

Paper Sizes and Weights

main tray paper size range	4.1" x 5.8" to 8.5" x 14"
multi-purpose tray paper size range	3" x 5" to 8.5" x 47.24"
main tray paper weight range	17 lb. to 32 lb. bond
manual feed paper weight range	20 lb. bond to 110 lb. bond

Memory

standard memory	32 MB
maximum memory	288 MB

Supplies

standard toner cartridge life color	1, 000 pages
standard toner cartridge life black	1, 500 pages
high-capacity toner cartridge life color	2, 000 pages
high-capacity toner cartridge life black	2, 500 pages
image drum life	15, 000 pages

Weight and Dimensions

width	14.8"
depth	18.9"
height	11.4"
weight	46.2 lb.